Privacy policy
Privacy Policy
At Everheld, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
Information We Collect
We collect information in the following ways:
- Account Information: Name, email address, and password when you create an account
- Order Information: Shipping address, billing address, and payment details when you make a purchase
- Communication Data: Messages, inquiries, and feedback you send to us
- Device Information: IP address, browser type, and device identifiers for security and analytics
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve our services. You can disable cookies through your browser settings, though this may limit certain website features.
Third-Party Services
We may share your information with trusted third parties for specific purposes, including:
- Payment processors to securely handle transactions
- Shipping partners to deliver your orders
- Analytics providers to understand how you use our site
- Email service providers for communications
Third parties are contractually obligated to protect your information and use it only for the services we provide.
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your information (where applicable by law)
- Opt-out of marketing communications
- Request a copy of your data
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and misuse.
Contact Us
If you have concerns about your privacy or wish to exercise your rights, please contact us at supporteverheld@gmail.com. We aim to respond within 24-48 hours.